Send and track samples

Send a sample to a customer and follow it from the request all the way to the test result.

What you will learn

Create a sample
Each sample needs a product and a quantity; the account, contact and opportunity are optional.
Track the shipment
Set it to Sent with a tracking number and the sent date, then to Delivered.
Record the result
Move it to Under evaluation, write the test notes and set the result: positive, conditional or negative.