GoHighLevel vs PromptLab

It's an all-in-one marketing platform for agencies: funnels, websites, SMS and email campaigns, a CRM and AI agents, sold per agency account with client sub-accounts. Calls, messages and AI are billed by usage on top of the plan, and WhatsApp is a paid add-on.

We're a sales CRM for manufacturers and distributors. Quotes, samples, price lists and sales orders live on the account and the deal; meetings are recorded, summarised and followed up for you; WhatsApp and Telegram sit next to email, and LinkedIn profiles save in one click.

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Follow-ups that write themselves

Tasks from the call land on the deal, and the follow-up email is drafted in one click.

A contact on HighLevel
A HighLevel contact record: fields and tags on the left, a timeline of opportunity changes in the middle, associations on the right
  • No: AI follow-up drafts: via workflows
The contact timeline logs deal moves, not meeting notes (source)
Tasks from a call on PromptLab
Tasks created from a recorded call, linked to the deal, with a Follow-up Email button above the recording
  • Yes: Follow-up email drafted for you
Tasks from the call, and the follow-up one click away

Telegram chats in your CRM

Your company's Telegram bot brings every buyer chat into the shared Inbox.

Conversations on HighLevel
HighLevel's Team Inbox with the reply channel menu open: SMS, WhatsApp, Email and Live Chat
  • No: No Telegram
SMS, WhatsApp, email and live chat in its inbox (source)
Telegram in the Inbox on PromptLab
The shared Inbox open on a Telegram thread where a buyer asks for a lead time and a sample
  • Yes: Telegram in the shared Inbox
A buyer's Telegram, with a sample booked

From quote to sales order

Won quotes become sales orders on the account, with products and quantities.

A pipeline on HighLevel
HighLevel's opportunities board: three stage columns with a total each and cards with value, contact and status
  • No: No sales orders
Opportunities by stage, with a total per stage (source)
Sales orders on PromptLab
A sales orders list with account, product and quantity for each order
  • Yes: Sales orders on the account
Orders with account, product and quantity

Price and features at a glance

HighLevel is built for marketing agencies running many client accounts. We're built for teams that sell products: quotes, samples and price lists on the deal, meetings recorded and summarised, and WhatsApp and Telegram next to email.

Feature
GoHighLevel
PromptLab
Pricing and setup
Free trial
Number of pricing plans
3
3
Paid plansPer month
$97 – $497 per account
$11.99 – $99 per seat
Import from CSV and Excel
CSV only
Sales management
Deal pipelines
Quotes
Sales orders
Sample tracking
Price lists
Meetings and calls
Meeting recording and transcripts
Paid per minute
AI meeting summaries
Via Fathom
AI follow-up email drafts
Via workflows
Meeting scheduler and call dialer
From $23.99/month
AI and automation
CRM fields filled in from calls
Chats only
Connect Claude or ChatGPT (MCP)
Workflow automation
API and webhooks
From $23.99/month
Conversations
Gmail and Outlook email sync
WhatsApp conversations
$10/month add-on
Telegram conversations
Save LinkedIn profiles
Privacy and security
Single sign-on (SSO)
Agency Pro, OIDC only
From $99/month

GoHighLevel prices (plus usage for calls, messages and ai) and features checked on 2 October 2026 at Pricing, AI product pricing, Phone system pricing, Estimates, Exporting contacts, Fathom in workflows, MCP server, Single sign-on. Ours are billed monthly; Enterprise is $79 a month billed yearly. See our pricing page.

Built for a product sale, not a marketing funnel

HighLevel is made for agencies: client sub-accounts, funnels, websites and campaigns, with its plans priced around how many clients an agency runs. A plant or a distributor uses a small part of it.

We're built around how industrial sales work: accounts with several buyers, long deals, quotes and samples, repeat orders. The pipeline, the account and the paperwork are the product, not one module of many.

A deal moving across a pipeline into won

Samples, price lists and sales orders on the deal

It can send estimates and invoices, but there's no sample tracking, no customer price lists and no B2B sales orders, so those still live in spreadsheets next to the CRM.

We keep sample requests and results, customer price lists, quotes and sales orders on the account and the deal, on every plan. When a buyer asks where the sample is, the answer is on the record.

A simple bill with one total

Meetings recorded and summarised for you

HighLevel records phone calls on its own phone system, billed per minute, and transcription costs extra. For video meetings it relies on a Fathom integration rather than its own notetaker.

We record and transcribe your meetings, write the summary, fill in the CRM and draft the follow-up email, ready to review. No separate notetaker to buy or connect.

An AI chat answering a question from a CRM record

Ready for your sales team on day one

HighLevel is organised around an agency and its client sub-accounts, with rebilling and SaaS Mode built into the plans. For an in-house sales team, that's structure to work around.

We start with the objects a manufacturer or distributor already uses: accounts, contacts, deals, quotes, samples and orders. Import your list, connect email and calendar, and the team can work the same day.

A spreadsheet flowing into a tidy pipeline

How to switch from GoHighLevel

Four steps to move your team and your data over.

The PromptLab app with a new record being added
1. Export from HighLevel

In Contacts, open a Smart List, select the contacts and choose More, then Export. For deals, open Opportunities, use the ⋮ menu and select Export Opportunities. The files wait in Bulk Actions.

2. Select Import in PromptLab

Open the Accounts, Contacts or Deals list, select Import and upload the CSV, or pick it from Google Drive.

3. Map the columns

Match its fields to ours. Their export only includes the columns shown in the table, so add the fields you need to the view before you export.

4. Help for larger moves

Moving many sub-accounts or a big contact base? Our Enterprise plan includes data migration support and a dedicated account manager. Smaller teams can test the move during the 14-day free trial.

Works with the tools you already use

Email, calendar, meetings, chat and AI assistants, connected in a few clicks.

  • Gmail
  • Outlook
  • Google Meet
  • Zoom
  • Microsoft Teams
  • Slack
  • Salesforce
  • HubSpot
  • WhatsApp
  • Telegram
  • Claude
  • ChatGPT
See all integrations

Frequently asked questions

Is GoHighLevel a CRM?

It includes one, inside a wider marketing platform for agencies: funnels, websites, campaigns, a phone system and AI agents, sold per agency account with client sub-accounts.

Which is better, GoHighLevel or PromptLab?

For an agency running marketing for many clients, HighLevel. For a manufacturer or distributor selling products, we fit better: quotes, samples, price lists and sales orders on the deal, and meetings summarised for you.

Is PromptLab cheaper than GoHighLevel?

It depends on team size. HighLevel starts at $97 a month per account with unlimited users, plus usage for calls, messages and AI. We start at $11.99 per seat, so a small sales team usually pays less with us; a large one may not.

Can I move my data over?

Yes. Export contacts and opportunities from HighLevel as CSV, then select Import on our Accounts, Contacts or Deals list and map the columns.

Who should consider switching?

Teams that use HighLevel mainly as a sales CRM for a product business, and keep samples, price lists and orders somewhere else. An agency selling marketing services to clients should stay.

Sell more. Spend less time on admin.

Every plan starts with a 14-day free trial.

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