Pipedrive vs PromptLab
PipedriveIt's one of the easiest sales CRMs to learn, and Nova now adds pre-call briefs, call recording and CRM updates on every plan, from $14 a seat billed annually. The gaps sit around the deal: no samples, price lists or sales orders, and quotes wait for Premium at $59.
You keep what works there: deal pipelines, pre-meeting briefs, meeting recording and CRM fields filled in from calls. We add the records it doesn't keep (samples, price lists and sales orders), plus quotes, email capture and automation on the first plan.
Follow-ups that write themselves
Tasks from the call land on the deal, and the follow-up email is drafted in one click.
- No: AI follow-up drafts: from $59/month
- Yes: Follow-up email drafted for you
LinkedIn conversations in your CRM
LinkedIn messages sit in the Inbox next to email, on the right contact, and profiles save in one click.
- No: LinkedIn capture: via marketplace apps
- Yes: LinkedIn messages and profiles in the CRM
A price list for every customer
Key-account, regional and distributor prices, so reps quote from agreed prices.
- No: No customer price lists
- Yes: A price list for every customer
Price and features at a glance
Keep the visual pipeline your reps already know. We add what happens around each deal: samples, price lists, quotes and sales orders, with WhatsApp, Telegram and automation from $11.99.
Pipedrive prices (billed annually) and features checked on 30 September 2026 at Pricing, MCP server, Nova, Exporting data. Ours are billed monthly; Enterprise is $79 a month billed yearly. See our pricing page.
Samples and customer prices on the account
Pipedrive has a product catalogue, but no sample tracking and no price list per customer. Who got a trial batch, and at what agreed price, usually lives in a spreadsheet.
We log every sample request on the account and the deal, and keep each customer's price list beside it. Reps quote from agreed prices, not memory, on every plan.
WhatsApp and Telegram from the first plan
Its WhatsApp starts on Growth at $39 a seat, with no Telegram integration. On Lite, buyers who order by chat stay outside the CRM.
Every plan we offer, from $11.99, puts WhatsApp and Telegram threads in the shared Inbox next to email. Connect your WhatsApp Business number and your company's Telegram bot, and each chat lands on the contact.
Ask what a customer ordered, in plain words
Its AI is good at meetings, and even Lite builds reports from a typed prompt. But an assistant can only answer from what the CRM stores, and it stores no sales orders or samples.
Our Ask AI reads the whole account: deals, quotes, sales orders, meetings and email. Ask what a customer ordered last quarter and get the answer in plain words, without building a report first.
Automate follow-ups without upgrading first
Its workflow automation starts on Growth at $39 a seat, and so does full email sync. A Lite team at $14 sets up every follow-up by hand.
We include workflows and email capture on Basic at $11.99. When a quote changes status or a deal moves stage, a workflow can create the next task or post to Slack.
How to switch from Pipedrive
Four steps to move your team and your data over.
1. Export deals and contacts
Open the account menu at the top right and go to Tools and apps → Export data. Pick deals, people or organisations and download each as CSV or Excel.
2. Export notes and activities
It exports notes and activities separately from the records they belong to. Export them from the same page so each account's history comes with you.
3. Import into PromptLab
Click Import on our Accounts, Contacts or Deals list and upload the file, or pick it from Google Drive.
4. Map columns, then history
Match its fields to ours and run the import. Then import the notes, and your activities as tasks, the same way.
How do we stack up against other CRMs?
The other CRMs sales teams weigh us against, one side-by-side page each.
Enterprise suiteHubSpotGet quotes and meeting recording without buying another hub.Read the comparison
Enterprise suiteSalesforceQuotes and meeting recording on day one, without a platform build.Read the comparison
AI-native CRMAttioQuotes and price lists ready-made, not a data model to design.Read the comparison
Sales CRMmonday CRMA CRM built around deals, not boards you have to set up.Read the comparison
All-in-one marketingGoHighLevelSamples, price lists and meeting notes for a product sale, not a marketing agency.Read the comparison
Sales CRMZoho CRMQuotes, samples and meeting recording in one app, not a suite.Read the comparison
Sales CRMCloseQuotes, samples and AI follow-up drafts from the first plan.Read the comparison
Sales CRMCopperSell from Gmail or Outlook, with quotes and orders built in.Read the comparison
Enterprise suiteDynamics 365Quotes, orders and meeting AI, set up by your own sales team.Read the comparison
Distribution AIProton.aiSee the price and start a trial today, no demo call first.Read the comparison
AI-native CRMBreakcoldAn AI CRM that also handles quotes, samples and orders.Read the comparison- ?Any CRMComparing another CRM?Tell us what you use today and we’ll walk you through the differences on a short call.Book a demo
Works with the tools you already use
Email, calendar, meetings, chat and AI assistants, connected in a few clicks.
Gmail
Outlook
Google Meet
Zoom
Microsoft Teams
Slack
Salesforce
HubSpot
WhatsApp
Telegram
Claude
ChatGPT
Frequently asked questions
Is Pipedrive a CRM?
Yes. It's a sales CRM built around the deal pipeline. Every plan includes Nova, its meeting intelligence, and an MCP server for Claude and ChatGPT, with plans from $14 to $79 a seat billed annually.
Which is better, Pipedrive or PromptLab?
We are, for a team that sends samples and quotes against customer price lists. It wins on its marketplace of 500+ apps, its mobile apps and a pipeline view many reps already know. We add samples, price lists, sales orders and Telegram.
Is PromptLab cheaper than Pipedrive?
Yes. Our Basic plan is $11.99 a user a month, billed monthly, against its Lite plan at $14 billed annually. Automation and WhatsApp need Growth at $39, and quotes need Premium at $59. Our Basic plan includes all three.
Can I move my existing data over?
Yes. In its account menu, go to Tools and apps → Export data and download deals, people and organisations as CSV or Excel. Then click Import on our Accounts, Contacts or Deals list and map the columns. Notes and tasks import the same way.
Who is PromptLab best for?
Sales teams that make or distribute physical products and win business through samples, quotes and repeat orders. If buyers message you on WhatsApp or Telegram, those chats land in the CRM too.