CRM for WhatsApp

Sell on WhatsApp. Keep every chat in your CRM.

Your customers already message you on WhatsApp. PromptLab puts every chat on the right account, where the whole team can see it and reply.

PromptLab's Inbox on the WhatsApp view: Ravi Menon of Vardon Coatings asks for a certificate, gets the PDF, then asks for a quote.

Over 150 sales teams run on PromptLab

  • 3xproductivity gains
  • +10%higher win rate
  • 25%reduced errors
  • V Chemical
  • Equitee LLC
  • Navoi
  • P&WC
  • Synovation
  • UCATCO
  • RIPO
  • GreenPro
  • Uzpolitex Holding
  • Cambo
  • Basalt Engineering
  • IWES

A day on WhatsApp, with PromptLab

Connect a WhatsApp sender on your own Twilio number, and the whole team works from one Inbox.

  1. 8:00 AM

    Your digest arrives on WhatsApp

    Link your own WhatsApp to PromptLab and the day's digest comes to you there.

  2. 11:08 AM

    Ravi asks for a certificate

    His message lands in PromptLab's shared Inbox, on the Vardon Coatings account, next to email.

  3. 11:16 AM

    You reply from the CRM

    The answer goes out from your business number, and the PDF stays on the thread.

  4. 1:36 PM

    He asks for a quote

    Create an opportunity from the thread in one click, so the quote doesn't get lost in the chat.

  5. 5:45 PM

    Ask the assistant from your phone

    “What's still open with Vardon?” — PromptLab's assistant answers right in WhatsApp.

  6. Next day

    Outside the 24-hour window

    WhatsApp only allows free-form replies for 24 hours, so PromptLab sends an approved template instead.

A WhatsApp thread in PromptLab with the Participant panel beside it: Ravi Menon's job title, company Vardon Coatings, phone and assignee.

Every chat, on the right account

WhatsApp threads land in PromptLab's shared Inbox, linked to the contact and account — next to their quotes, samples and orders.

Your business number, not a rep's phone

Connect a WhatsApp Business sender on your Twilio number. Replies go out from it, and the history stays in the CRM when people change roles.

PromptLab's WhatsApp connection form: a label and the WhatsApp-enabled Twilio sender number.

Testimonials

What our clients say

1:20
We had everything spread across spreadsheets and our CRM. This pulled it into one place and made it actually usable.

CEO at P&WC Alliance

1:40
PromptLab handles work that used to overwhelm our team. Our RFQ cycles dropped by more than half.

Head of Procurment - Basalt Engineering

0:59
The biggest change is visibility. We finally understand what’s happening across deals without asking the team.

Sales Manager at Vektan Chemical

2:12
Before this, we were losing deals to slow quotes and missed follow-ups. Now everything moves in one workflow.

Founder at Humanola

We replaced spreadsheets, CRM notes, and follow-ups with one system. The team finally works from the same data.

Sales Manager at Vektan Chemical & Equitee LLC

PromptLab handles work that used to overwhelm our team. Our RFQ cycles dropped by more than half.

General Manager Equitee LLC

We have full visibility for the first time. Quotes that took days to clean now take minutes.

Head of Suply Chain Vektan Chemical

1:20
We had everything spread across spreadsheets and our CRM. This pulled it into one place and made it actually usable.

CEO at P&WC Alliance

1:40
PromptLab handles work that used to overwhelm our team. Our RFQ cycles dropped by more than half.

Head of Procurment - Basalt Engineering

0:59
The biggest change is visibility. We finally understand what’s happening across deals without asking the team.

Sales Manager at Vektan Chemical

2:12
Before this, we were losing deals to slow quotes and missed follow-ups. Now everything moves in one workflow.

Founder at Humanola

We replaced spreadsheets, CRM notes, and follow-ups with one system. The team finally works from the same data.

Sales Manager at Vektan Chemical & Equitee LLC

PromptLab handles work that used to overwhelm our team. Our RFQ cycles dropped by more than half.

General Manager Equitee LLC

We have full visibility for the first time. Quotes that took days to clean now take minutes.

Head of Suply Chain Vektan Chemical

Contact

Want to see the platform in action?

We’ll walk you through the workflow, core systems, and how it fits into your current sales process.