Uzpolitex’s story
Since 2008, Uzpolitex Holding has made AD*STAR block-bottom polypropylene bags, including valve bags for cement and open-top bags. AD*STAR is a widely used box-shaped bag known for its tear strength, and the company describes itself as one of the leading producers of polypropylene bags in the region.
It runs the full cycle, from yarn and fabric to the finished bag, on equipment from Starlinger (Austria) and BSW (Germany), and its team includes international experts. It takes on complex orders built to each client’s individual requirements, and sells in Uzbekistan and neighbouring countries.
For cement producers, the bag is part of the economics. AD*STAR valve bags suit both manual and automatic palletisers, their rectangular shape takes up little storage space, and they stand up to rough handling, humidity and rain. Uzpolitex delivers with its own vehicles and through transport companies, and ships by rail and water.
Its clients are the manufacturers who fill those bags, above all cement producers, for whom packaging is a constant, high-volume need. Reliable supply and consistent quality matter as much as price.
Orders with their own details
Bags are made to each client’s requirements, so every order carries its own details: the bag type, its size, the fabric, the printing and the quantity. Two cement producers may order what looks like the same bag and need quite different specifications.
Those details have to be right from the first conversation to the delivery. A misread size or an old print file means bags that cannot be used, and in a full-cycle production that error travels all the way from the yarn to the finished bag.
Repeat orders depend on the same details. A client who reorders expects the same bag as last time, so the specification of each previous order has to be easy to find. With clients in more than one country, those details also come with different delivery routes, from road to rail and water, each with its own arrangements to record.
Sheets that stand alone
Like many manufacturers, Uzpolitex keeps its working data in Google Sheets. The sheets are familiar and flexible, and the team knows them well. Replacing them was never the goal.
The problem is what happens around them. When client and order details sit in separate sheets, a question about one client can mean opening several of them, and moving data from a sheet into a quote or a report means retyping it. Every copy is a chance for a mistake, and every update has to be made in more than one place.
Sheets also stand apart from the rest of the sales process. Conversations, quotes and follow-ups happen elsewhere, so the full story of a client is never in one place. Uzpolitex needed a way to keep its sheets and connect them to everything else, so the data in them could be used without being copied.
The PromptLab moment
Uzpolitex did not want to make its team abandon tools that work. It wanted those tools connected to the rest of its sales process. PromptLab’s Google Sheets integration does exactly that: you pick a sheet for PromptLab to watch, and its rows come into the CRM.
Rather than start over in a new tool, Uzpolitex connected the Google Sheets it already uses to PromptLab. It is a practical way to start. The team does not need to learn a new way of keeping its data before it sees any benefit, and the connection works with the data as it already is. The rest of PromptLab is then available on top of the same data: accounts and contacts, quotes and sales orders, tasks and reports.
How Uzpolitex uses PromptLab
For Uzpolitex, PromptLab sits on top of the sheets the team already uses. The work falls into three parts.
Each part builds on the one before. The sheets supply the data, quotes and orders use it, and reports read it back.
Google Sheets, linked
Sheets are connected to PromptLab and their rows become records, so nothing is copied by hand. The team keeps working in the sheets it knows, and the data reaches the CRM without anyone retyping it.
Once the rows are records, they can be searched, filtered and linked to accounts and contacts. A client’s details from the sheet sit beside the conversations, quotes and tasks that concern that client.
The connection keeps working after the first import. As new rows are added to a watched sheet, they come into PromptLab too, so the CRM keeps up with the sheets without a separate step.
Tasks and notes can then be added on top. A follow-up with a client or a note from a call sits on the same record as the data that came from the sheet.
Quotes for made-to-order bags
Quotes for bags built to each client’s requirements can draw on the same client and order data. Products and price lists in PromptLab supply the prices, and the quote is linked to the client’s deal.
When the client accepts, the sales order is raised from the same record, carrying the same products and quantities. The details agreed at the start travel through to the order without being typed again.
Quotes in PromptLab show unit cost beside unit price on every line, along with any additional costs such as freight. For a made-to-order product, that makes it easier to see the margin on each order before the quote goes out.
Reports from the source
Sales reports can read the connected data directly, instead of a spreadsheet merged by hand. The report builder groups and filters records by client, product or period, and saved reports can sit on a shared dashboard.
Because the data comes from the sheets the team keeps current, the reports are current too. Nobody has to prepare a separate file before a review.
Reports can show which bag types sell best, which clients order most often and how sales change over time. Each answer comes from the same records, so different people looking at the same question see the same result. Managers can also follow the sales pipeline in the same place, from the first quote to the order, so a review covers both what has been sold and what is still in progress.
Familiar tools, connected
Uzpolitex shows that moving to a CRM does not have to mean giving up what already works. The sheets stay, and PromptLab connects them to quotes, orders and reports.
As the company serves more clients across Uzbekistan and neighbouring countries, every new row in a connected sheet becomes part of the same system. The team keeps its habits, and the business gains one place to see its clients and orders.
Other connections are available when the team wants them. Customer messages on WhatsApp and Telegram, the channels Uzpolitex already offers its clients, can come into PromptLab’s shared Inbox and sit on the right account, next to the data from the sheets.
It is a step-by-step way to adopt a CRM. Each new connection adds to the same records, and the team decides how far and how fast to go.
