amoCRM vs PromptLab

It's a sales CRM built around messengers: leads from Telegram, VK and MAX land in the pipeline, and its Digital Pipeline and Salesbot automate the follow-up. Plans run from ₽599 to ₽1,799 a user a month, or from 79,000 soʻm in Uzbekistan. WhatsApp and telephony come through marketplace widgets.

We're a CRM for manufacturers and distributors. Quotes, price lists, samples and sales orders live on the account and the deal, every meeting is recorded and summarised, and email, WhatsApp and Telegram share one Inbox on every plan.

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Price and features at a glance

It's quick to start and built around chats with leads. We're built for teams that sell products: quotes, price lists, samples and sales orders on every deal, Zoom, Meet and Teams calls recorded and summarised, and WhatsApp and Telegram in the Inbox without a widget.

Feature
amoCRM
PromptLab
Pricing and setup
Free trial
Number of pricing plans
3
3
Paid plansPer seat per month
₽599 – ₽1,799
$11.99 – $99
Import from CSV and Excel
CSV only
Sales management
Deal pipelines
Quotes
From₽1,299/month
Sales orders
Sample tracking
Price lists
Meetings and calls
Meeting recording and transcripts
Via marketplace
AI meeting summaries
AI follow-up email drafts
From₽1,799/month
Meeting scheduler and call dialer
Via marketplace
From$23.99/month
AI and automation
CRM fields filled in from calls
Connect Claude or ChatGPT (MCP)
Workflow automation
From₽1,299/month
API and webhooks
From$23.99/month
Conversations
Gmail and Outlook email sync
WhatsApp conversations
Via marketplace
Telegram conversations
Save LinkedIn profiles
Privacy and security
Single sign-on (SSO)
Enterprise plan
From$99/month

amoCRM prices (excluding VAT; Enterprise priced separately) and features checked on 3 November 2026 at Pricing, Telegram, Telephony, Exporting deals, Kommo pricing. Ours are billed monthly; Business is $79 a month billed yearly. See our pricing page.

Quotes, price lists and orders on the deal

amoCRM keeps invoices on every plan, and from its ₽1,299 plan a product list and contract or invoice templates filled from the deal. There is no quote with line items, no price list per customer and no sales order, so those usually live in spreadsheets.

We keep quotes, price lists by region or customer tier, and sales orders with products and quantities on the account and the deal, on every plan. Reps quote from agreed prices and can see what each customer ordered.

A deal linked to its quote, price list and sales order

Your own WhatsApp and Telegram, without a widget

Its Telegram connects through a company bot, and WhatsApp needs a widget from its marketplace. Chats are its strength, but each new channel is another integration to set up.

We connect your company's Telegram bot or WhatsApp Business number, or a rep's own Telegram and WhatsApp with a QR code. Every chat lands in the shared Inbox next to email, on the right contact, from $11.99.

A phone scanning a QR code to bring its chats into the CRM inbox

Calls and meetings recorded and summarised

It records calls through telephony providers from its marketplace, and the recordings stay with the provider. Its AI summarises chats on the top plan, but nothing transcribes or summarises a call.

We join your Zoom, Google Meet and Teams calls, record and transcribe them, write the summary and next steps into the CRM and draft the follow-up email, on every plan.

A recorded video call becoming a summary, next steps and a follow-up email on the deal

Samples tracked from request to feedback

Nothing in it tracks a product sample. Who asked for a trial batch, when it shipped and what the buyer said end up in a chat history or a spreadsheet.

We log every sample on the account and the deal, from request to delivery and feedback, so a rep knows which buyers are waiting and which are ready to order.

A sample in a parcel, tracked from request to feedback

How to switch from amoCRM

Four steps to move your team and your data over.

Chat, Telegram and email channels plugged into the PromptLab Inbox
1. Export deals

Open Deals, click More at the top right and choose Export, then Excel or CSV. Filter the list first to export only part of the pipeline.

2. Export contacts and companies

In Contacts, pick contacts, companies or both, then More and Export. Only the last five notes per record come with it, and products on deals don't, so list what to re-enter.

3. Import into PromptLab

Click Import on our Accounts, Contacts or Deals list and upload the file, or pick it from Google Drive. Match the columns to our fields and run it.

4. Reconnect WhatsApp and Telegram

Connect your Telegram bot or WhatsApp Business number, or each rep's own accounts with a QR code, so buyers' chats land in our Inbox.

How do we stack up against other CRMs?

The other CRMs sales teams weigh us against, one side-by-side page each.

Works with the tools you already use

Email, calendar, meetings, chat and AI assistants, connected in a few clicks.

  • Gmail
  • Outlook
  • Google Meet
  • Zoom
  • Microsoft Teams
  • Slack
  • Salesforce
  • HubSpot
  • WhatsApp
  • Telegram
  • Claude
  • ChatGPT
See all integrations

Frequently asked questions

Is amoCRM the same as Kommo?

They come from the same company: amocrm.com now opens kommo.com, its international product. Today the two are sold separately, with their own plans and prices. This page compares the product sold on amocrm.ru, which also serves Uzbekistan with prices in soʻm.

Which is better, amoCRM or PromptLab?

We are, for a team that sells products through quotes, price lists and samples and wants its calls recorded. It wins on chat automation with Salesbot, its marketplace of widgets and a lower entry price.

How much does amoCRM cost?

From ₽599 to ₽1,799 a user a month, excluding VAT, across three plans, with a 14-day free trial. In Uzbekistan the same plans cost 79,000 to 259,000 soʻm. Digital Pipeline automation and document templates start on the ₽1,299 plan.

Can I move my existing data over?

Yes. Export deals, contacts and companies to Excel or CSV from the More menu of each list. Then click Import on our Accounts, Contacts or Deals list and map the columns. Notes and tasks import the same way.

Who is PromptLab best for?

Sales teams that make or distribute physical products and win business through samples, quotes and repeat orders. If buyers message you on WhatsApp or Telegram, those chats land in the CRM too.

Sell more. Spend less time on admin.

Every plan starts with a 14-day free trial.

Try PromptLab free