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Proton.ai vs PromptLab

It's built for distributors. It plugs into the ERP, from SAP and NetSuite to AS/400 green screens, and tells reps who to call, what to sell and who is due to reorder, across catalogues as large as 500,000 SKUs. The catch: pricing only after a demo, no free trial and no meeting recording.

Order history comes with you: we import quotes and sales orders from an ERP export in CSV or Excel. We then add what it leaves out, recorded and summarised meetings and one Inbox for email, WhatsApp and Telegram, at published prices.

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Every call recorded and transcribed

Zoom, Meet and Teams calls are recorded and transcribed on every plan, with who said what.

A call note on Proton.ai
A Proton.ai account activity feed with a typed call note between two orders
  • No: No meeting recording
A call kept as a typed note in the account feed (source)
A recorded call on PromptLab
A recorded sample review: the transcript line by line beside the call video with four people on camera, and each speaker's share of the talk time
  • Yes: Calls recorded and transcribed
The transcript beside the recording

Telegram chats in your CRM

Your company's Telegram bot brings every buyer chat into the shared Inbox.

An account feed on Proton.ai
A Proton.ai account's activity feed showing an order with the products purchased
  • No: No Telegram
No shared inbox; the account feed logs orders (source)
Telegram in the Inbox on PromptLab
The shared Inbox open on a Telegram thread where a buyer asks for a lead time and a sample
  • Yes: Telegram in the shared Inbox
A buyer's Telegram, with a sample booked

A price list for every customer

Key-account, regional and distributor prices, so reps quote from agreed prices.

A pipeline on Proton.ai
Proton.ai's Sales Pipeline in its mobile app: total pipeline value and deal cards with stage and value
  • No: No customer price lists
The pipeline, as its mobile app shows it (source)
Price lists on PromptLab
Price lists by region and customer tier, each with its products, currency and validity
  • Yes: A price list for every customer
Price lists by region and customer tier

Price and features at a glance

An ERP-driven assistant tells reps what to sell. We cover the conversations that make the sale: meetings recorded and summarised, one Inbox for email and chat, and prices you can see before you talk to anyone.

Feature
Proton.ai
PromptLab
Pricing and setup
Free trial
Number of pricing plans
1
3
Paid plansPer seat per month
Custom pricing
$11.99 – $99
Import from CSV and Excel
Sales management
Deal pipelines
Quotes
Sales orders
Sample tracking
Price lists
Meetings and calls
Meeting recording and transcripts
AI meeting summaries
AI follow-up email drafts
Meeting scheduler and call dialer
From$23.99/month
AI and automation
CRM fields filled in from calls
Connect Claude or ChatGPT (MCP)
Workflow automation
API and webhooks
From$23.99/month
Conversations
Gmail and Outlook email sync
WhatsApp conversations
Telegram conversations
Save LinkedIn profiles
Privacy and security
Single sign-on (SSO)
From$99/month

Proton.ai prices (priced by quote after a demo) and features checked on 30 September 2026 at Platform, CRM overview, Integrations. Ours are billed monthly; Enterprise is $79 a month billed yearly. See our pricing page.

Prepared before the meeting, recorded during it

Reps can prep for a call with Proton.ai's assistant and log notes by voice between stops. The meeting itself isn't recorded, so what the buyer said survives only in the rep's notes.

PromptLab writes a brief before each meeting, then records and transcribes it in over 100 languages. Afterwards you get the summary, a follow-up email draft and CRM fields filled in from the call.

A calendar event next to a brief on the account

Email and chat in one Inbox

Outlook and Gmail email logs to customer records there automatically. Buyers who confirm orders on WhatsApp or Telegram stay outside it, on each rep's phone.

Our email capture covers Gmail, Outlook and IMAP too, and adds WhatsApp and Telegram, on your own WhatsApp Business number and your company's bot. Every thread sits in one shared Inbox, on the right contact.

Emails landing on a customer's activity timeline

Prices on the page, trial the same day

It doesn't publish its prices. You book a demo, talk through your ERP, catalogue and setup, and get pricing and packaging from its team before you can try anything.

Anyone can see PromptLab's prices: $11.99, $23.99 or $99 a user a month. Start the 14-day trial, import a spreadsheet of accounts and see your own customers in the CRM the same day.

A week on the calendar with go-live on day two

Ask AI, or bring Claude and ChatGPT

Pronto, its assistant, works inside it, but there's no MCP server. If your team already works in Claude or ChatGPT, neither can read or update the CRM.

With us you get both routes. Ask AI answers questions about any account or deal, and the MCP server lets Claude or ChatGPT look up and update records with each user's own login, on every plan.

An AI chat answering a question from a CRM record

How to switch from Proton.ai

Four steps to move your team and your data over.

A migration checklist nearly done
1. Export from your ERP

It reads customers, quotes and orders from your ERP, so that data is already yours. Export it as CSV or Excel from the ERP's own reports.

2. Ask for the rest

For notes, contacts and activity your reps created only there, ask its team for a CSV. It doesn't document a self-serve export.

3. Import into PromptLab

Click Import on our Accounts, Contacts or Deals list, upload the file and map the columns. Quotes, sales orders, tasks and notes import the same way.

4. Get migration support

For a larger move, our Enterprise plan includes data migration support and a dedicated account manager.

How do we stack up against other CRMs?

The other CRMs sales teams weigh us against, one side-by-side page each.

Works with the tools you already use

Email, calendar, meetings, chat and AI assistants, connected in a few clicks.

  • Gmail
  • Outlook
  • Google Meet
  • Zoom
  • Microsoft Teams
  • Slack
  • Salesforce
  • HubSpot
  • WhatsApp
  • Telegram
  • Claude
  • ChatGPT
See all integrations

Frequently asked questions

Is Proton.ai a CRM?

Yes, and more. Its CRM is one product in an AI platform for distributors, alongside product data, e-commerce, and quote and order entry, all fed by the ERP.

Which is better, Proton.ai or PromptLab?

We are, for a team that wants to start this week at a known price. It wins for a large distributor that wants ERP data, reorder prompts and product recommendations in front of every rep. We win on meetings, chat channels and self-serve setup.

Is PromptLab cheaper than Proton.ai?

Probably, but it's hard to check: it doesn't publish prices and quotes after a demo. Ours are public, $11.99 to $99 a user a month, with a 14-day free trial before you pay.

Can I move my data over?

Yes, in two parts. Export customers, quotes and orders from your ERP, and ask your current vendor for anything created only in its platform. Then import the files from our Accounts, Contacts or Deals list and map the columns.

Who is PromptLab best for?

Distributors and manufacturers whose reps sell in meetings and messages, and who want a CRM they can set up themselves this month rather than start with an integration project.

Sell more. Spend less time on admin.

Every plan starts with a 14-day free trial.

Try PromptLab free