Bitrix24 pricing
Bitrix24 costs $49 to $399 a month per organisation. See which plan has estimates, the API and SSO, totals for 5, 10 and 25 users, and PromptLab's price.
By the PromptLab team6 November 20265 min read
Bitrix24 has four paid plans, from $49 to $399 a month, billed annually, and it charges per organisation, not per user. Each plan has a user cap: 5, 50, 100 or 250. There is a free plan too. Estimates start on Standard at $99, its MCP server and API need a Vibe+ plan from $59, and single sign-on starts at $399.
Sample tracking isn't on any plan. Below are yearly totals for 5, 10 and 25 users, from Bitrix24's pricing page and help centre as checked on 3 November 2026.

Bitrix24 at a glance
- Paid plans, a month
- $49 – $399per account
- Plans
- 4
- Free trial
- Billing
- Billed annually, 5 to 250 users
From Bitrix24's own pages, checked on 3 November 2026: Pricing, Plan comparison, MCP server, CoPilot call processing, Exporting CRM data
What does each Bitrix24 plan include?
The entry plan is $49 a month for up to 5 users. It already covers the CRM, WhatsApp and Telegram, telephony, AI call transcripts and inventory.
Standard, at $99 a month for 50 users, adds estimates. The two larger plans lift the cap to 100 and 250 users, and the top one is $399, which is also where single sign-on starts.
Vibe+ is a separate line. Its plans start at $59, a launch price until 10 December 2026, and they are where the MCP server and REST API live.
Which Bitrix24 plan do you need for each feature?
A tick means the entry plan has it. "From $99/month" names the cheapest plan that does. "Via marketplace" means a third-party app.
| Feature | Plan you need |
|---|---|
| Import from CSV and Excel | ✓ |
| Deal pipelines | ✓ |
| Quotes (estimates) | From $99/month |
| Sales orders | ✓ |
| Sample tracking | ✗ |
| Price lists | Price types |
| Call recording | ✓ |
| AI meeting summaries | ✓ |
| AI follow-up email drafts | ✓ |
| Call dialer | ✓ |
| CRM fields filled in from calls | ✓ |
| MCP server for AI assistants | From $59/month |
| Workflow automation | ✓ |
| API | From $59/month |
| Email sync | ✓ |
| ✓ | |
| Telegram | ✓ |
| Save LinkedIn profiles | Via marketplace |
| Single sign-on (SSO) | From $399/month |
For a team that quotes against agreed prices, the gaps sit around the deal. Estimates wait for $99, and sample tracking isn't there at any price. Bitrix24 has price types in its catalogue, but we found no price list per customer, so who got a trial batch and at what agreed price ends up in a spreadsheet.
How much does Bitrix24 cost for 5, 10 and 25 users?
Because Bitrix24 is priced per organisation, the bill depends on which user cap you fit under, not on headcount. Yearly totals, billed annually.
| Team size | Plan that fits | Yearly total |
|---|---|---|
| 5 users | Entry, $49 for up to 5 users | $588 (12 × $49) |
| 5 users who need estimates | Standard, $99 for up to 50 users | $1,188 (12 × $99) |
| 10 users | Standard, $99 for up to 50 users | $1,188 (12 × $99) |
| 25 users | Standard, $99 for up to 50 users | $1,188 (12 × $99) |
A 5-person team that doesn't quote pays $588 a year. The moment it needs estimates the bill doubles to $1,188, and that same $1,188 then covers 10 users or 25. For a big team that is a very low price per head.
Does Bitrix24 have hidden costs?
A few costs sit outside the headline plan price.
- Phone transcription is paid per call from the telephony balance.
- The MCP server and API need a Vibe+ plan, from $59 a month.
- Single sign-on sits on the $399 plan.
- LinkedIn needs a marketplace app, and samples and per-customer prices have to live outside the CRM.
We left out the free plan's user cap and on-premise prices: Bitrix24's own pages are unclear on them.
Bitrix24 vs PromptLab on price
PromptLab is priced per user, in three plans: Basic at $11.99 a month or $99 a year, Professional at $23.99 a month or $199 a year, and Business at $99 a month or $948 a year. Basic already includes quotes, workflow automation, email capture, WhatsApp and Telegram, and Claude or ChatGPT over MCP. There is no free plan, and Basic and Professional start with a 14-day free trial, no card needed.
| Team size | Bitrix24 Standard (per organisation) | PromptLab Basic, billed yearly | PromptLab Basic, billed monthly |
|---|---|---|---|
| 5 users | $1,188 | $495 | $719.40 |
| 10 users | $1,188 | $990 | $1,438.80 |
| 25 users | $1,188 | $2,475 | $3,597 |
Our columns are seats × $99 billed yearly, or seats × $11.99 × 12 billed monthly. A team that needs quotes and has up to 11 sellers pays less with us billed yearly, and up to 8 billed monthly. Above that, Bitrix24's flat price per organisation is lower, and we say so plainly.
Price is only half of it. For $1,188 you get estimates but no sample tracking and no price list per customer. We keep samples, price lists and sales orders on the account and the deal, and join your Zoom, Meet and Teams calls to record and summarise them.
| Checked on 3 November 2026 | Bitrix24 | |
|---|---|---|
| Pricing | ||
| Paid plans, a month | $11.99 – $99per seat | $49 – $399per account |
| Number of plans | 3 | 4 |
| Free trial | ||
| Billing | Billed monthly | Billed annually, 5 to 250 users |
| Import from CSV and Excel | ||
| Sales management | ||
| Deal pipelines | ||
| Quotes | From$99/month | |
| Sales orders | ||
| Sample tracking | ||
| Price lists | Price types | |
| Meetings and calls | ||
| Meeting recording and transcripts | ||
| AI meeting summaries | ||
| AI follow-up email drafts | ||
| Meeting scheduler and call dialer | From$23.99/month | |
| AI and automation | ||
| CRM fields filled in from calls | ||
| Connect Claude or ChatGPT (MCP) | From$59/month | |
| Workflow automation | ||
| API and webhooks | From$23.99/month | From$59/month |
| Conversations | ||
| Gmail and Outlook email sync | ||
| WhatsApp conversations | ||
| Telegram conversations | ||
| Save LinkedIn profiles | Via marketplace | |
| Privacy and security | ||
| Single sign-on (SSO) | From$99/month | From$399/month |
Is Bitrix24 worth it for a product sales team?
For a large team that wants one tool for the whole company, it is very good value. For a B2B team that sells products through samples and quotes, the useful plan is Standard at $99, and it still leaves out sample tracking and per-customer price lists. We recommend PromptLab for that team. See the Bitrix24 vs PromptLab comparison, Bitrix24 alternatives, how to migrate from Bitrix24 or our pricing.
Frequently asked questions
How much does Bitrix24 cost?
Four paid plans run from $49 to $399 a month, billed annually, for 5 to 250 users. The price is per organisation, not per user. There is also a free plan.
Which Bitrix24 plan includes estimates?
Estimates start on Standard at $99 a month, billed annually. The $49 plan covers up to 5 users and has no estimates.
Is Bitrix24 free?
There is a free plan and a free trial. We left out the free plan's user cap, because Bitrix24's own pages are unclear on it.
Does Bitrix24 charge per user?
No. It charges per organisation, with a user cap on each plan: 5, 50, 100 or 250. That is why its price looks low for a large team.
Is PromptLab cheaper than Bitrix24?
Not always. Bitrix24's Standard plan, the first with estimates, is $1,188 a year for up to 50 users. Our Basic plan, with quotes included, is $99 a user a year billed yearly, so up to 11 sellers pay less with us, or $11.99 a user a month billed monthly, so up to eight do. Above that, Bitrix24's flat Standard price is lower.
Sources
Prices and features of other CRMs come from each vendor's own pages, on the dates below.
- Bitrix24, checked on 3 November 2026: Pricing, Plan comparison, MCP server, CoPilot call processing, Exporting CRM data





