amoCRM pricing

amoCRM has three plans, from ₽599 to ₽1,799 a user a month, excluding VAT, with Enterprise priced separately. In Uzbekistan the same plans cost 79,000 to 259,000 soʻm. The step that matters is ₽1,299: Digital Pipeline automation, a product list and document templates start there, and AI follow-up drafts need ₽1,799.

Quotes with line items, price lists and sales orders aren't on any plan, and neither is sample tracking. This post is about amoCRM as sold on amocrm.ru, not Kommo. Below are monthly totals for 5, 10 and 25 users, from its pricing page as checked on 3 November 2026.

What does each amoCRM plan include?

The ₽599 plan covers the pipeline, invoices, Telegram through a company bot, an API and email sync. Its page doesn't say which billing term the prices assume, so we don't either.

The ₽1,299 plan adds Digital Pipeline automation and, for documents, a product list and contract or invoice templates filled from the deal. The ₽1,799 plan adds AI follow-up drafts, and its AI summarises chats. Enterprise is priced separately and is where single sign-on sits. There is a 14-day free trial.

Which amoCRM plan do you need for each feature?

A tick means the ₽599 plan has it. "From ₽1,299/month" names the cheapest plan that does. "Via marketplace" means a third-party widget.

For a team that quotes against agreed prices, the gaps sit around the deal. A quote with line items, a price per customer and a sales order aren't there at any price, so they live in spreadsheets. WhatsApp, telephony and call recording each need a marketplace widget.

How much does amoCRM cost for 5, 10 and 25 users?

Totals are per month, excluding VAT, in roubles as amoCRM lists them: seats × the per-user price. We don't give a yearly figure, because its page doesn't say which billing term the prices assume.

A 10-person team on the entry plan pays ₽5,990 a month. Move it to the ₽1,299 plan so the pipeline automates and documents fill from the deal, and the bill becomes ₽12,990.

Does amoCRM have hidden costs?

The extra costs are in what sits outside the plan.

• WhatsApp, telephony and call recording come through marketplace widgets, so each is another integration to set up.
• Call recordings stay with the telephony provider.
• Enterprise is priced separately, and single sign-on needs it.
• Samples, price lists and sales orders have to live in a spreadsheet or another tool, which costs time rather than roubles.

amoCRM vs PromptLab on price

PromptLab is priced per user in US dollars, in three plans: Basic at $11.99 a month or $99 a year, Professional at $23.99 a month or $199 a year, and Business at $99 a month or $948 a year. Basic already includes quotes, workflow automation, email capture, WhatsApp and Telegram. There is no free plan, and Basic and Professional start with a 14-day free trial, no card needed.

We don't convert between roubles and dollars. Here are our totals in dollars, to set beside the roubles above.

Our columns are seats × $99 billed yearly, or seats × $11.99 billed monthly. amoCRM's entry plan is lower than ours in headline price, and we say so plainly. It also wins on chat automation with Salesbot and on its marketplace of widgets.

The fair comparison is a quote-ready seat. On amoCRM that is the ₽1,299 plan for templates and automation, still without line-item quotes, price lists, sales orders or samples. On PromptLab it is Basic at $11.99, with all of them.

Is amoCRM worth it for a product sales team?

For a chat-first process with quick set-up, the entry plan is a good buy. For a B2B team that sells products, the useful plan is ₽1,299 and it still leaves out line-item quotes, price lists, sales orders and samples. We recommend PromptLab for that team. See the amoCRM vs PromptLab comparison, amoCRM alternatives, how to migrate from amoCRM or our pricing.

Frequently asked questions

How much does amoCRM cost per user?

From ₽599 to ₽1,799 a user a month, excluding VAT, across three plans. Enterprise is priced separately. In Uzbekistan the same plans cost 79,000 to 259,000 soʻm.

Which amoCRM plan includes automation?

Digital Pipeline automation and document templates start on the ₽1,299 plan. AI follow-up drafts need ₽1,799.

Does amoCRM have a free trial?

Yes, 14 days. PromptLab's Basic and Professional plans also start with a 14-day free trial, with no card.

Is amoCRM the same as Kommo?

No. They come from the same company, but Kommo is its international product with its own USD plans. This post covers amoCRM as sold on amocrm.ru.

Is PromptLab cheaper than amoCRM?

Not on the headline price. amoCRM starts at ₽599 a user, and we don't convert currencies. For a team that needs quotes, price lists, samples and sales orders, our $11.99 Basic plan includes all of them, where amoCRM has none of the last three.