Best amoCRM alternatives in 2026

amoCRM is built around chats with leads. Leads from Telegram, VK and MAX land in the pipeline, and Salesbot automates the follow-up. Teams rarely leave because the chats are wrong. They leave because a product sale needs more than a conversation, and amoCRM keeps little of the paperwork around it.

If you sell products, that means quotes with line items, customer price lists, sales orders and samples, none of which amoCRM keeps. The best amoCRM alternative for that team is PromptLab. Below are six others. amoCRM is priced in roubles excluding VAT as of 3 November 2026; the others are in US dollars a month, billed annually, as checked on their own dates, per user except Bitrix24, which charges per organisation.

Why teams leave amoCRM

amoCRM's reasons are about what sits around the deal.

• No order side. It keeps invoices, and from the ₽1,299 plan a product list and templates. There is no quote with line items, no price list per customer and no sales order, so those live in spreadsheets.
• No samples. Who asked for a trial batch, when it shipped and what the buyer said end up in a chat history.
• Channels through widgets. WhatsApp and telephony come from marketplace widgets, and call recordings stay with the telephony provider. Nothing transcribes or summarises a call.
• Plans gate the automation. Three plans run ₽599 to ₽1,799 a user a month. Digital Pipeline automation starts at ₽1,299 and AI follow-up drafts at ₽1,799.

In fairness, amoCRM wins on chat automation with Salesbot, a marketplace of widgets and a low entry price. If your process is a conversation, it may be all you need.

The best amoCRM alternatives at a glance

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The best amoCRM alternatives

1

PromptLab

Our pickAI-native CRM for product salesPaid plans, a month$11.99 – $99 per seat

Best for: Sellers of physical products who quote and send samples

PromptLab keeps the deal and adds the records amoCRM leaves out. It logs every sample request on the account and the deal, keeps each customer's price list beside it, and holds quotes on the deal and sales orders on the account, all from the $11.99 Basic plan. Reps quote from agreed prices, not memory.

Your company's Telegram bot or WhatsApp Business number, or a rep's own accounts with a QR code, bring chats into a shared Inbox next to email, with no widget. We join Zoom, Google Meet and Teams calls, record and transcribe them, and write the summary into the CRM. The gaps: no free plan, prices in US dollars rather than roubles, and nothing like amoCRM's marketplace of widgets. See amoCRM vs PromptLab.

2

Bitrix24

All-in-one workspacePaid plans, a month$49 – $399 per account

Best for: Companies that want one workspace for everything

Bitrix24 is a workspace with a CRM, tasks and projects, chat and video calls, a drive, sites and an online store. It is priced per organisation, $49 to $399 a month billed annually, for 5 to 250 users, with a free plan. WhatsApp, Telegram, telephony and inventory are in the CRM.

Estimates start on Standard at $99, there is no sample tracking, and its MCP server and API need Vibe+. See the Bitrix24 review.

3

Zoho CRM

Sales CRMPaid plans, a month$14 – $52 per seat

Best for: Teams that want quotes and orders at a low price

Zoho CRM is free for three users, then $14 to $52 billed annually. Quotes, sales orders and price books start at $23, and WhatsApp works inside it.

Samples aren't modelled, and call recording comes through marketplace telephony apps. See Zoho CRM pricing.

4

Pipedrive

Sales CRMPaid plans, a month$14 – $79 per seat

Best for: Small teams that want a simple pipeline

Pipedrive is one of the easiest sales CRMs to learn, and Nova adds call recording and CRM updates on every plan. Four plans run $14 to $79 billed annually.

There are no samples, price lists or sales orders, and quotes wait for Premium at $59. See Pipedrive pricing.

5

HubSpot

Enterprise suitePaid plans, a month$7 – $150 per seat

Best for: Teams whose growth comes from marketing

HubSpot has a free CRM and a $7 Starter plan billed annually, with marketing tools few rivals match.

For product sales, quoting sits in the separate Revenue Hub, sales orders and price lists are missing, and Professional or Enterprise adds a $1,500 to $3,500 onboarding fee. See HubSpot pricing.

6

monday CRM

Sales CRMPaid plans, a month$12 – $28 per seat

Best for: Teams that want to shape their own boards

monday CRM starts at $12 billed annually and includes quotes on the first plan. It is flexible, particularly if monday.com already runs your projects.

Sales orders, samples and price lists aren't there, and the AI notetaker, automations and email sync start on Standard at $17. See monday CRM pricing.

7

Close

Sales CRMPaid plans, a month$9 – $139 per seat

Best for: Teams that sell by phone

Close is calling-first, with the dialer, email and SMS built in and Chloe, its AI teammate, summarising calls on every plan. Plans run $9 to $139 billed annually.

For product sales, quotes, samples and price lists are missing, pipelines start at $35 and workflows at $99. See Close CRM pricing.

What you keep and what you give up by leaving amoCRM

You keep: a deal pipeline, Telegram and WhatsApp conversations, workflow automation and an API. PromptLab covers these, with the API and webhooks from Professional.

You give up: amoCRM's Salesbot, its marketplace of widgets, prices in roubles or soʻm, and its low entry price. If a rep depends on one specific widget, check it before you commit.

You gain: the order side of the deal. A rep sees what was sampled, quoted and ordered on one account, and a manager sees it in reports and dashboards on pipeline and revenue.

How to choose

Look at what your reps still do outside the CRM.

• Quotes, price lists and samples in a spreadsheet: PromptLab.
• One workspace for the whole company: Bitrix24.
• Quotes and orders at a low price: Zoho CRM.
• A simple pipeline: Pipedrive.
• Marketing is the engine: HubSpot.

A worked example: a team of 8 that needs quotes and samples. On PromptLab Basic that is 8 × $11.99 = $95.92 a month billed monthly, or 8 × $99 = $792 a year billed yearly, with price lists, sales orders and sample tracking included. amoCRM has none of those three, so reps keep them in spreadsheets whatever plan they are on.

Currencies differ, so we don't convert. Set our $11.99 a user billed monthly, or $99 a year, beside amoCRM's ₽599 to ₽1,799 on the amoCRM pricing guide.

Switching from amoCRM

Export from amoCRM's lists, then import into PromptLab. Our amoCRM migration guide has the detail.

Frequently asked questions

Why do people switch from amoCRM?

Usually because the business needs more than a chat. amoCRM has no quote with line items, price lists, sales orders or samples, and automation starts on the ₽1,299 plan.

What is the best amoCRM alternative for small teams?

For a team selling products, PromptLab at $11.99 a user a month. For a team that wants the lowest price, Zoho CRM is free for up to three users.

Is there an amoCRM alternative with WhatsApp and Telegram?

PromptLab supports both in a shared Inbox, on every plan, without a widget. Bitrix24 has both in its CRM too.

Can I import my amoCRM deals into PromptLab?

Yes. Export deals, contacts and companies as Excel or CSV from the More menu, then select Import on the matching PromptLab list and map the columns.

Is amoCRM the same as Kommo?

They come from the same company, and amocrm.com now opens kommo.com. This post covers amoCRM as sold on amocrm.ru, not Kommo.