Fathom vs Avoma: which AI note-taker should you choose in 2026?

Fathom has a free plan with unlimited recordings; Avoma bills only recorder seats and sells add-ons. Prices, languages, Ask AI and CRM sync compared.

Published 20 October 2026. Prices and features from each vendor's own pages.

The short answer

FathomPaid from $15/seat

Choose it if you want a free plan with unlimited recordings and transcription.

AvomaPaid from $19/recorder seat

Choose it if you need transcription in 70+ languages, or recording on WebEx or GoToMeeting.

PromptLabIn the CRM from $11.99/seat

Choose it if you want meeting notes on the deal and contact they belong to, with no sync to set up.

Fathom gives away unlimited recordings and transcription on its Free plan. Avoma has no free plan, charges only for the people who record, and sells Conversation Intelligence and Revenue Intelligence as add-ons. Both record your calls, write a transcript and a summary, and save notes to a CRM.

Below, the two are compared on pricing, free plans and trials, languages and recording, follow-ups and Ask AI, and CRM sync. Every figure comes from the vendors' own pricing and product pages; prices are per user a month (per recorder seat for Avoma), billed annually, unless we say otherwise.

Fathom vs Avoma at a glance

With PromptLab in the third column: the same job done inside a CRM.

Fathom vs Avoma, with PromptLab: prices and features
Checked on 20 October 2026	Fathom	Avoma	PromptLab
Pricing
Free plan	Unlimited recordings
Paid plans, a month	$15 – $25per seat	$19 – $39per recorder seat	$11.99per seat on Basic
Free trial		14 days
Billing	Billed annually	Billed annually	Billed monthly
AI meeting notes
Records Zoom, Meet and Teams calls
Searchable transcripts
Transcription languages	38	70+	30+
AI summaries and action items
AI follow-up email drafts
Notes saved to CRM records	HubSpot, Salesforce	Salesforce, HubSpot	Built in
Ask AI across meetings	Beta	From$39/month

Pricing: $15 to $25 against $19 to $39

Fathom's Team plan is $15 a user a month and Business $25, both with a minimum of 2 users. Premium, for individuals, is $16 a month, and Enterprise is quoted by sales. Avoma's Startup is $19 per recorder seat, Organization $29 and Enterprise $39. Avoma's Enterprise is billed annually only and needs at least 10 paid seats.

Only Avoma's recorders pay. Viewers and collaborators are free, so a team where many people read notes but few record buys fewer seats. On top of the plan, Avoma's Conversation Intelligence and Revenue Intelligence are $29 add-ons, per seat a month.

Free plan or free trial

Fathom's Free plan has unlimited recordings and transcription, instant AI summaries, and search across calls. Premium, Team and Business can each be started as a free trial, though the pricing page doesn't state its length, and every plan carries a 90-day guarantee.

Avoma has no free plan. It offers a 14-day free trial of the Organization plan with all add-ons, with no credit card needed. After the trial an account switches to a viewer role until seats are bought, and past recordings stay viewable.

Languages and bot-less recording

Avoma transcribes in 70+ languages, Fathom in 38. Avoma records on Zoom, Microsoft Teams, Google Meet, WebEx and GoToMeeting. Fathom works with Google Meet, Zoom and Microsoft Teams.

Both can record without a bot. Avoma's pricing page lists bot-less native recording next to its bot. Fathom's bot-free capture is a beta feature for Mac.

Follow-ups and asking across calls

Fathom's action items and follow-up emails come with Premium, along with a custom meeting bot. Avoma's Startup plan includes AI follow-up emails.

Asking questions across all your calls is less settled. Fathom's account-wide Ask Fathom is a beta feature. Avoma's global Ask Avoma comes with Enterprise or the $29 Conversation Intelligence add-on; Startup has Ask Avoma for a single meeting.

Which CRMs each one fills

Fathom syncs with HubSpot and Salesforce. Its plan table limits CRM syncs to 3 users per domain on Free, Premium and Team. Business adds CRM field sync, Deal View, coaching metrics and AI scorecards, and syncing summaries to HubSpot deal fields is for Business and Enterprise only.

Avoma's Startup plan saves notes automatically to Salesforce, HubSpot, Zoho, Pipedrive and Copper records. The list is longer, and it starts on the cheapest paid plan.

We make PromptLab, so here is where it fits.

Or record meetings inside your CRM

PromptLab is a CRM with a notetaker built in. Its bot joins Zoom, Google Meet and Microsoft Teams calls, records them and writes a transcript in more than 30 languages.

After the call you get a summary, the action items as CRM tasks on the deal and its contacts, and a follow-up email drafted for you. The notes sit on the deal they belong to, so there is nothing to sync.

How meeting recording works

Try PromptLab freeIncluded in PromptLab Basic, from $11.99 a user a month, with a 14-day free trial.

Which should you choose?

Choose Fathom if…

You want a free plan with unlimited recordings and transcription.
You use HubSpot or Salesforce and want CRM field sync on Business at $25.
Your team wants to start from $15 a user a month.

Choose Avoma if…

You need transcription in 70+ languages, or recording on WebEx or GoToMeeting.
Your CRM is Zoho, Pipedrive or Copper, and you want notes saved to it automatically.
Few people on your team record, and you want viewers and collaborators to be free.

Choose PromptLab if…

You want meeting notes on the deal and contact they belong to, with no sync to set up.
You want action items turned into CRM tasks without copying them over.
You'd rather pay for one CRM than a CRM and a note-taker.

Frequently asked questions

Is Fathom better than Avoma?

Fathom is better if you want a free plan, since its Free plan records without limit. Avoma is stronger on languages, with 70+ against 38, and on CRM choice, with five CRMs on its first paid plan.

Does Avoma have a free plan?

No. Avoma offers a 14-day free trial of the Organization plan with all add-ons, and no credit card is needed. Fathom has a Free plan with unlimited recordings and transcription.

Which is cheaper, Fathom or Avoma?

Fathom, at the low end: Team is $15 a user a month and Premium for individuals is $16, against $19 for Avoma's Startup. Among published prices, Fathom tops out at $25 for Business against $39 for Avoma Enterprise. Avoma charges only recorder seats, which narrows the gap when few people record.

Do Fathom and Avoma work with Zoom, Google Meet and Teams?

Yes, both do. Avoma also records on WebEx and GoToMeeting, and offers bot-less native recording. Fathom's bot-free capture is a beta feature for Mac.

Is there a CRM with an AI note-taker built in?

Yes. PromptLab records Zoom, Google Meet and Teams calls, transcribes them in more than 30 languages, summarises them and turns action items into CRM tasks, on every plan from $11.99 a user a month with a 14-day free trial.