Avoma vs Otter: which AI note-taker should you choose in 2026?

Avoma transcribes in 70+ languages and bills only recorder seats; Otter has a free plan and lower prices. Pricing, limits, Ask AI and CRM sync compared.

Published 20 October 2026. Prices and features from each vendor's own pages.

The short answer

AvomaPaid from $19/recorder seat

Choose it if you need transcription in 70+ languages, not six.

OtterPaid from $8.33/seat

Choose it if you want the lowest entry price, at $8.33 a seat a month, or a free plan.

PromptLabIn the CRM from $11.99/seat

Choose it if you want meeting notes on the deal and contact they belong to, with no sync to set up.

Language is the first thing to settle between Avoma and Otter. Avoma transcribes in 70+ languages; Otter's AI transcription covers six. Both record your calls and write a transcript, a summary and action items. Otter has the free plan and the lower prices, and Avoma charges only for the people who record.

Below, the two are compared on pricing, free plans and trials, languages, meeting limits, AI follow-ups and Ask AI, and CRM sync. Every figure comes from the vendors' own pricing and product pages; prices are per user a month (per recorder seat for Avoma), billed annually, unless we say otherwise.

Avoma vs Otter at a glance

With PromptLab in the third column: the same job done inside a CRM.

Avoma vs Otter, with PromptLab: prices and features
Checked on 20 October 2026	Avoma	Otter	PromptLab
Pricing
Free plan		300 min a month
Paid plans, a month	$19 – $39per recorder seat	$8.33 – $19.99per seat	$11.99per seat on Basic
Free trial	14 days	7 days
Billing	Billed annually	Billed annually	Billed monthly
AI meeting notes
Records Zoom, Meet and Teams calls
Searchable transcripts
Transcription languages	70+	6	30+
AI summaries and action items
AI follow-up email drafts		Via AI Chat
Notes saved to CRM records	Salesforce, HubSpot	Salesforce, HubSpot	Built in
Ask AI across meetings	From$39/month

Pricing: $19 to $39 against $8.33 to $19.99

Otter's published plans cost less: Pro is $8.33 a seat a month and Business $19.99, and Enterprise has no listed price. Avoma's Startup is $19 per recorder seat, Organization $29 and Enterprise $39; Avoma's Enterprise is billed annually only and needs at least 10 paid seats. Otter's annual price saves 51% on Pro and 33% on Business; Avoma says annual billing saves up to 33%.

The two charge differently. Avoma bills only the people who record, while viewers and collaborators are free. Avoma also sells Conversation Intelligence and Revenue Intelligence as $29 add-ons per seat a month. Otter caps its workspaces at 5 billed users on Pro and 25 on Business, against up to 25 paid seats on Avoma Startup and up to 100 on Organization.

What you get without paying

Otter's Basic plan is free, with 300 transcription minutes a month and conversations of up to 30 minutes. The home page also lists a 7-day free trial with Business.

Avoma has no free plan. It gives a 14-day trial of the Organization plan with all add-ons, with no credit card. When the trial ends, the account becomes a viewer account until you buy seats, and past recordings stay viewable.

Languages and meeting limits

Avoma transcribes in 70+ languages. Otter's AI transcription covers six: English, Spanish, French, German, Japanese and Chinese. If your calls are in any other language, that settles it.

Avoma's plan table lists unlimited transcription minutes. Otter's depend on the plan: Pro gives 1,200 transcription minutes a month and meetings of up to 90 minutes, and Business has unlimited meeting transcription and meetings of up to 4 hours. Pro can join 2 meetings at once and Business 3.

AI Chat and Ask Avoma

Avoma's Startup plan includes AI follow-up emails and Ask Avoma for a single meeting. Global Ask Avoma, across all conversations, comes with Enterprise or the $29 Conversation Intelligence add-on. Otter's AI Chat searches across your meetings and connected apps, and helps create follow-ups.

Otter limits AI Chat to 20 queries per user a month on Basic, 50 on Pro and 200 on Business. Otter's free plan also includes an MCP server.

CRM sync and scheduling

Avoma saves notes automatically to Salesforce, HubSpot, Zoho, Pipedrive and Copper records, starting on Startup. Otter syncs to Salesforce or HubSpot, and by user count: 1 user on Pro, 5 on Business and unlimited on Enterprise.

Avoma's list of CRMs is the longer one, and it starts on the cheapest paid plan. Avoma also includes unlimited 1:1 scheduling links on every plan.

We make PromptLab, so here is where it fits.

Or record meetings inside your CRM

PromptLab is a CRM with a notetaker built in. Its bot joins Zoom, Google Meet and Microsoft Teams calls, records them and writes a transcript in more than 30 languages.

After the call you get a summary, the action items as CRM tasks on the deal and its contacts, and a follow-up email drafted for you. The notes sit on the deal they belong to, so there is nothing to sync.

How meeting recording works

Try PromptLab freeIncluded in PromptLab Basic, from $11.99 a user a month, with a 14-day free trial.

Which should you choose?

Choose Avoma if…

You need transcription in 70+ languages, not six.
Your CRM is Zoho, Pipedrive or Copper, and you want notes saved to it automatically.
Few people record, and you want viewers and collaborators to be free.

Choose Otter if…

You want the lowest entry price, at $8.33 a seat a month, or a free plan.
You work in English, Spanish, French, German, Japanese or Chinese.
You want AI Chat across meetings and connected apps, even on the free plan.

Choose PromptLab if…

You want meeting notes on the deal and contact they belong to, with no sync to set up.
You want action items turned into CRM tasks without copying them over.
You'd rather pay for one CRM than a CRM and a note-taker.

Frequently asked questions

Is Avoma better than Otter?

Avoma is stronger on languages, with 70+ against six, and on CRM sync across five CRMs. Otter is cheaper, from $8.33 a seat a month, and has a free plan.

Does Otter have a free plan, and does Avoma?

Otter does: Basic is free, with 300 transcription minutes a month. Avoma doesn't, but gives a 14-day trial of the Organization plan with no credit card.

Which is cheaper, Avoma or Otter?

Otter. Its Pro is $8.33 a seat a month against $19 for Avoma Startup, and Business is $19.99 against $29 for Avoma Organization. Avoma bills only recorder seats, which can narrow the gap.

Which has better CRM sync, Avoma or Otter?

Avoma saves notes to Salesforce, HubSpot, Zoho, Pipedrive and Copper from its first paid plan. Otter syncs to Salesforce or HubSpot for 1 user on Pro and 5 on Business.

Is there a CRM with an AI note-taker built in?

Yes. PromptLab records Zoom, Google Meet and Teams calls, transcribes them in more than 30 languages, summarises them and turns action items into CRM tasks, on every plan from $11.99 a user a month with a 14-day free trial.