Pipedrive vs Breakcold: which CRM should you choose in 2026?

Pipedrive is a deal-first CRM on four per-seat plans; Breakcold is an AI CRM on one $99 plan with a seat included. Costs, AI, messaging and quotes compared.

Published 6 October 2026. Prices and features from each vendor's own pages.

The short answer

PipedrivePaid from $14/seat

Choose it if you want a pipeline view reps already know, with 500+ marketplace apps.

BreakcoldPaid from $99/mo

Choose it if your deals start on LinkedIn, WhatsApp and Telegram.

PromptLabPaid from $11.99/seat

Choose it if you sell products, and deals run on quotes, price lists, samples and orders.

Our pick for product teams

Pipedrive and Breakcold both lean on AI, but they charge differently and start from different places. Pipedrive is a sales CRM built around the deal pipeline. Breakcold is an AI CRM for social selling, with LinkedIn, WhatsApp, Telegram and email in one inbox.

Below, the two are compared on price, AI, messaging, and quotes and automation. Every figure comes from the vendors' own pricing and product pages; Pipedrive's prices are per user a month, billed annually.

Pipedrive vs Breakcold at a glance

With PromptLab in the third column, so you can see where it fits.

Pipedrive vs Breakcold, with PromptLab: prices and features
Checked on 30 September 2026	Pipedrive	Breakcold	PromptLab
Pricing
Paid plans, a month	$14 – $79per seat	$99+ $10/seat	$11.99 – $99per seat
Number of plans	4	1	3
Free trial
Billing	Billed annually	One plan with one seat included, 20% less billed annually	Billed monthly
Import from CSV and Excel
Sales management
Deal pipelines
Quotes	From$59/month
Sales orders
Sample tracking
Price lists
Meetings and calls
Meeting recording and transcripts
AI meeting summaries
AI follow-up email drafts	From$59/month
Meeting scheduler and call dialer	From$39/month		From$23.99/month
AI and automation
CRM fields filled in from calls
Connect Claude or ChatGPT (MCP)
Workflow automation	From$39/month
API and webhooks			From$23.99/month
Conversations
Gmail and Outlook email sync	From$39/month
WhatsApp conversations	From$39/month
Telegram conversations
Save LinkedIn profiles	Via marketplace
Privacy and security
Single sign-on (SSO)			From$99/month

Pricing: $14 to $79 a seat against $99 for one plan

Pipedrive has four plans, from Lite at $14 to a $79 top plan. Breakcold has one plan at $99 a month with one seat included, $10 for each extra seat, and 20% less billed annually. Both offer a free trial.

Which is cheaper depends on the plan and the headcount. For two users, Breakcold is $109 a month before its annual discount, while Pipedrive costs $28 on Lite, $78 on Growth and $118 on Premium. Breakcold's extra seats at $10 sit below Pipedrive's $14 starting price.

AI, calls and MCP

Pipedrive's Nova adds pre-call briefs, call recording, meeting summaries and CRM updates from the $14 plan, and follow-up drafts from $59. Both CRMs support MCP, so Claude or ChatGPT can connect.

Breakcold has a meeting recorder, summaries, follow-up drafts and CRM autofill on its one plan, but AI use is token-metered beyond 3,000 included AI actions. Its own example puts 300 active contacts at about $90 a month extra.

Messaging and LinkedIn

Breakcold is the stronger inbox. LinkedIn, WhatsApp, Telegram and email share it from day one. Pipedrive's WhatsApp starts on Growth at $39, it has no Telegram, and LinkedIn needs a marketplace app.

For a team that sells through social channels, that single inbox is the heart of the choice.

Quotes and automation

Pipedrive adds quotes on Premium at $59, and Breakcold has no quotes. Neither has sales orders, price lists or sample tracking.

Workflows, email sync and a call dialer start on Growth at $39 on Pipedrive, while Breakcold includes workflows and email sync on its one plan and has no dialer.

Ecosystem and security

Pipedrive has a marketplace of 500+ apps and mobile apps, and many reps already know its pipeline view. Breakcold is built for agencies, startups and consultants that sell from one social inbox.

Single sign-on comes with Pipedrive, and Breakcold doesn't have it.

We make PromptLab, so here is why product teams pick it over both.

Why PromptLab is the better choice for teams that sell products

PromptLab is a CRM for B2B teams that sell products. On their entry plans, neither Pipedrive nor Breakcold includes quotes, sales orders, sample tracking and price lists. PromptLab has all of them on every plan, from $11.99 a user a month.

Samples and customer prices on the account
We log every sample request on the account and the deal, and keep each customer's price list beside it. Reps quote from agreed prices, not memory, on every plan.
Pipedrive vs PromptLab, in full
Samples, quotes and orders, ready on day one
PromptLab ships all four on the account and the deal. Log a sample request, quote from the customer's price list and follow the sales order, on every plan from $11.99.
Breakcold vs PromptLab, in full
WhatsApp and Telegram from the first plan
Every plan we offer, from $11.99, puts WhatsApp and Telegram threads in the shared Inbox next to email. Connect your WhatsApp Business number and your company's Telegram bot, and each chat lands on the contact.
Pipedrive vs PromptLab, in full

Try PromptLab free14-day free trial on Basic and Professional.

Which should you choose?

Choose Pipedrive if…

You want a pipeline view reps already know, with 500+ marketplace apps.
You need quotes (from $59), a dialer or single sign-on.
You'd rather pay per seat from $14 than $99 for the first seat.

Choose Breakcold if…

Your deals start on LinkedIn, WhatsApp and Telegram.
You want workflows and recording on one plan with a seat included.
You're an agency, startup or consultancy, the teams it's built for.

Choose PromptLab if…

You sell products, and deals run on quotes, price lists, samples and orders.
You want every meeting recorded, summarised and written into the CRM on every plan.
Buyers answer on WhatsApp or Telegram as well as email.

Frequently asked questions

Is Pipedrive cheaper than Breakcold?

Sometimes. For two users, Pipedrive's Lite ($28) and Growth ($78) cost less than Breakcold's $109, but its Premium ($118) costs more. Pipedrive's prices are billed annually; Breakcold's are 20% less billed annually, and its AI is token-metered beyond 3,000 included actions.

How does Breakcold's pricing work?

One plan at $99 a month with one seat included and $10 for each extra seat, 20% less billed annually. AI use is token-metered beyond 3,000 included AI actions.

Does Pipedrive have WhatsApp and Telegram?

WhatsApp starts on Growth at $39, and Telegram isn't supported. Breakcold has both in one inbox with LinkedIn and email.

Do Pipedrive and Breakcold have MCP?

Yes, both. Claude or ChatGPT can connect to either CRM.

Is there an alternative to Pipedrive and Breakcold for teams that sell products?

PromptLab. It is a CRM for B2B teams that sell products, with quotes, price lists, sales orders and sample tracking, recorded and summarised meetings, and email, WhatsApp and Telegram in one inbox, on every plan from $11.99 a user a month with a 14-day free trial.