Salesforce vs Breakcold: which CRM should you choose in 2026?

Salesforce offers five editions from $25 to $550 a user. Breakcold is one $99 plan with a seat included. Prices, AI, quotes and messaging compared.

Published 6 October 2026. Prices and features from each vendor's own pages.

The short answer

SalesforcePaid from $25/seat

Choose it if you need quotes, sales orders and price lists in the CRM.

BreakcoldPaid from $99/mo

Choose it if your reps sell through LinkedIn, WhatsApp and Telegram.

PromptLabPaid from $11.99/seat

Choose it if you sell products, and deals run on quotes, price lists, samples and orders.

Our pick for product teams

Salesforce and Breakcold sit at opposite ends of the CRM market. Sales Cloud is the most configurable CRM around, with five editions and a marketplace for almost any integration. Breakcold is one plan for social selling: LinkedIn, WhatsApp, Telegram and email in a single inbox.

Below, the two are compared on price, AI and meetings, messaging, and quotes and orders. Every figure comes from the vendors' own pricing and product pages. Salesforce's prices are per user a month, billed annually; Breakcold's are monthly unless we say otherwise.

Salesforce vs Breakcold at a glance

With PromptLab in the third column, so you can see where it fits.

Salesforce vs Breakcold, with PromptLab: prices and features
Checked on 30 September 2026	Salesforce	Breakcold	PromptLab
Pricing
Paid plans, a month	$25 – $550per seat	$99+ $10/seat	$11.99 – $99per seat
Number of plans	5	1	3
Free trial
Billing	Billed annually	One plan with one seat included, 20% less billed annually	Billed monthly
Import from CSV and Excel
Sales management
Deal pipelines
Quotes	From$100/month
Sales orders	From$100/month
Sample tracking
Price lists	From$100/month
Meetings and calls
Meeting recording and transcripts	Add-on
AI meeting summaries	Add-on
AI follow-up email drafts	Add-on
Meeting scheduler and call dialer	Add-on		From$23.99/month
AI and automation
CRM fields filled in from calls	From$195/month
Connect Claude or ChatGPT (MCP)	From$195/month
Workflow automation
API and webhooks	From$195/month		From$23.99/month
Conversations
Gmail and Outlook email sync
WhatsApp conversations	Add-on
Telegram conversations
Save LinkedIn profiles	Via marketplace
Privacy and security
Single sign-on (SSO)			From$99/month

Pricing: $25 to $550 a user against $99 plus $10 a seat

Salesforce's five editions run from $25 to $550 a user a month, billed annually. Breakcold has one plan at $99 a month with one seat included, then $10 for each extra seat, and 20% less when billed annually.

For a single user, Salesforce's $25 entry edition is the cheaper start. Each extra seat costs $10 on Breakcold, against at least $25 on Salesforce. At five users, Salesforce's entry edition costs $125 a month and Breakcold $139, or $111.20 billed annually. Call recording adds $50 a user on Salesforce through Sales Engagement, another $250 a month for those five.

Meetings, recording and AI

Breakcold includes a meeting recorder, summaries, follow-up drafts and CRM autofill on its one plan. Beyond 3,000 included AI actions, AI use is metered in tokens.

Salesforce sells recording, summaries and follow-up drafts in Sales Engagement, a $50 add-on per user a month. Filling CRM fields from calls starts at $195, and it brings Agentforce AI as well.

Claude, ChatGPT and MCP

Breakcold supports Claude, ChatGPT and MCP on its single plan. Salesforce supports MCP too, but from $195 a user a month, billed annually.

For five users, that's $975 a month on Salesforce against $139 on Breakcold.

Quotes, orders and price lists

Salesforce is stronger here: quotes, sales orders and price lists start on Pro Suite at $100 a user a month. Breakcold has none of them, though it lets you build custom objects.

Samples are the gap they share. Neither tracks them out of the box.

Messaging and sign-in

Breakcold includes WhatsApp, Telegram and LinkedIn. Salesforce sells WhatsApp as an add-on, doesn't support Telegram and reaches LinkedIn through its marketplace.

Both include workflows and email sync, and both have an API, though Salesforce's starts at $195. Single sign-on comes with Salesforce; Breakcold doesn't offer it.

We make PromptLab, so here is why product teams pick it over both.

Why PromptLab is the better choice for teams that sell products

PromptLab is a CRM for B2B teams that sell products. On their entry plans, neither Salesforce nor Breakcold includes quotes, sales orders, sample tracking and price lists. PromptLab has all of them on every plan, from $11.99 a user a month.

Quotes, price lists and orders on day one
PromptLab ships quotes, price lists, sales orders and sample tracking on the $11.99 Basic plan. They sit on the account and the deal, ready as soon as your customers are imported.
Salesforce vs PromptLab, in full
Samples, quotes and orders, ready on day one
PromptLab ships all four on the account and the deal. Log a sample request, quote from the customer's price list and follow the sales order, on every plan from $11.99.
Breakcold vs PromptLab, in full
Recording and autofill without an add-on
We do all of it on every plan: we record the meeting, write the summary, draft the follow-up email and update the deal from what the customer actually said.
Salesforce vs PromptLab, in full

Try PromptLab free14-day free trial on Basic and Professional.

Which should you choose?

Choose Salesforce if…

You need quotes, sales orders and price lists in the CRM.
You want a platform with AppExchange and Agentforce AI.
You need single sign-on, and have the people to configure it.

Choose Breakcold if…

Your reps sell through LinkedIn, WhatsApp and Telegram.
You want recording, summaries and MCP on one plan.
You prefer a $99 price with a seat included to a ladder of five editions.

Choose PromptLab if…

You sell products, and deals run on quotes, price lists, samples and orders.
You want every meeting recorded, summarised and written into the CRM on every plan.
Buyers answer on WhatsApp or Telegram as well as email.

Frequently asked questions

Is Breakcold cheaper than Salesforce?

For one user, no: Salesforce starts at $25 a user a month, billed annually, against $99 a month for Breakcold, or 20% less billed annually. Extra seats are only $10 on Breakcold, so from five users it's the cheaper of the two on annual billing, and Salesforce charges $50 a user more for recording through Sales Engagement.

Does Breakcold have quotes like Salesforce?

No. Salesforce includes quotes, sales orders and price lists from Pro Suite at $100 a user a month. Breakcold has none of them, but you can build custom objects.

Which supports Claude and ChatGPT?

Both, over MCP. It comes with Breakcold's one plan, while Salesforce's MCP support starts at $195 a user a month.

Does Breakcold offer a free trial?

Yes, and so does Salesforce.

Is there an alternative to Salesforce and Breakcold for teams that sell products?

PromptLab. It is a CRM for B2B teams that sell products, with quotes, price lists, sales orders and sample tracking, recorded and summarised meetings, and email, WhatsApp and Telegram in one inbox, on every plan from $11.99 a user a month with a 14-day free trial.