Close vs Breakcold: which CRM should you choose in 2026?

Close is a calling-first CRM from $9 a seat; Breakcold is an AI CRM for social selling at $99 a month with a seat included. Calls, AI and messaging compared.

Published 6 October 2026. Prices and features from each vendor's own pages.

The short answer

ClosePaid from $9/seat

Choose it if your reps spend the day calling and want a dialer.

BreakcoldPaid from $99/mo

Choose it if you sell on LinkedIn, WhatsApp, Telegram and email.

PromptLabPaid from $11.99/seat

Choose it if you sell products, and deals run on quotes, price lists, samples and orders.

Our pick for product teams

Close and Breakcold both put the conversation at the centre, but in different channels. Close is a calling-first CRM, with the dialer, email and SMS built in. Breakcold is built for social selling, with LinkedIn, WhatsApp, Telegram and email in one inbox.

Below, they're compared on price, focus, calls and AI, quotes, and messaging. Every figure comes from the vendors' own pages; Close's prices are per user a month, billed annually.

Close vs Breakcold at a glance

With PromptLab in the third column, so you can see where it fits.

Close vs Breakcold, with PromptLab: prices and features
Checked on 30 September 2026	Close	Breakcold	PromptLab
Pricing
Paid plans, a month	$9 – $139per seat	$99+ $10/seat	$11.99 – $99per seat
Number of plans	4	1	3
Free trial
Billing	Billed annually	One plan with one seat included, 20% less billed annually	Billed monthly
Import from CSV and Excel
Sales management
Deal pipelines	From$35/month
Quotes
Sales orders
Sample tracking
Price lists
Meetings and calls
Meeting recording and transcripts
AI meeting summaries
AI follow-up email drafts
Meeting scheduler and call dialer			From$23.99/month
AI and automation
CRM fields filled in from calls
Connect Claude or ChatGPT (MCP)
Workflow automation	From$99/month
API and webhooks			From$23.99/month
Conversations
Gmail and Outlook email sync
WhatsApp conversations
Telegram conversations
Save LinkedIn profiles
Privacy and security
Single sign-on (SSO)	Google only		From$99/month

Pricing: $9 to $139 a seat against $99 plus $10 a seat

Close has four plans: Solo at $9, Essentials at $35, Growth at $99, and a top plan at $139. Breakcold has one plan at $99 a month with one seat included, $10 for each extra seat, and 20% less billed annually. Both offer a free trial.

Take five users. Breakcold comes to $139 a month, or $111.20 billed annually. Close costs $175 on Essentials and $495 on Growth. Close's $9 Solo plan is the cheapest way in, but its pipelines start at $35 and workflows at $99, while Breakcold includes both. Breakcold meters AI in tokens beyond 3,000 included actions.

Calls, meetings and AI

Both record calls or meetings, write summaries and fill in CRM fields, and both support MCP. Close has a dialer, which Breakcold lacks.

Breakcold also drafts follow-up emails, which Close doesn't. On Breakcold, though, call recording spends tokens.

Quotes and records

Neither has quotes, sales orders, price lists or sample tracking ready-made. Breakcold lets you build custom objects, but someone has to design and maintain them.

A product team on either CRM will keep its quotes somewhere else.

Messaging, LinkedIn and sign-on

Both work with WhatsApp. Breakcold also supports Telegram and saves LinkedIn profiles, and Close does neither.

Close offers Google sign-in only, and Breakcold has no single sign-on.

We make PromptLab, so here is why product teams pick it over both.

Why PromptLab is the better choice for teams that sell products

PromptLab is a CRM for B2B teams that sell products. On their entry plans, neither Close nor Breakcold includes quotes, sales orders, sample tracking and price lists. PromptLab has all of them on every plan, from $11.99 a user a month.

Quotes, samples and price lists in the CRM
We keep quotes, sample tracking, price lists and sales orders on the account and the deal, on every plan. When the buyer calls back, the quote and the sample are right there.
Close vs PromptLab, in full
Samples, quotes and orders, ready on day one
PromptLab ships all four on the account and the deal. Log a sample request, quote from the customer's price list and follow the sales order, on every plan from $11.99.
Breakcold vs PromptLab, in full
The follow-up email, drafted for you
After each meeting, we write the summary and draft the follow-up email from what was said, ready to review. Before the next one, we prepare a brief on the account.
Close vs PromptLab, in full

Try PromptLab free14-day free trial on Basic and Professional.

Which should you choose?

Choose Close if…

Your reps spend the day calling and want a dialer.
You want the lowest entry price, from $9.
You want calls, email and SMS in one CRM.

Choose Breakcold if…

You sell on LinkedIn, WhatsApp, Telegram and email.
You want follow-up drafts and workflows on the same plan.
You want one plan: $99 a month with a seat included.

Choose PromptLab if…

You sell products, and deals run on quotes, price lists, samples and orders.
You want every meeting recorded, summarised and written into the CRM on every plan.
Buyers answer on WhatsApp or Telegram as well as email.

Frequently asked questions

Is Breakcold cheaper than Close?

For a team of five on Close's $35 plan, yes: Breakcold is $139 a month against $175 on Close, billed annually. Close's $9 Solo plan is cheaper, but it has no pipeline, and on Growth at $99 a seat five users cost $495.

Does Breakcold have a dialer?

No. Close has a dialer built in. Breakcold records meetings but has no dialer.

Does Close support Telegram and LinkedIn?

No. Close works with WhatsApp, but it has no Telegram support and no built-in way to save LinkedIn profiles. Breakcold supports all three.

Does Breakcold have quotes?

No. Neither Close nor Breakcold has quotes, sales orders or price lists ready-made, though Breakcold lets you build custom objects.

Is there an alternative to Close and Breakcold for teams that sell products?

PromptLab. It is a CRM for B2B teams that sell products, with quotes, price lists, sales orders and sample tracking, recorded and summarised meetings, and email, WhatsApp and Telegram in one inbox, on every plan from $11.99 a user a month with a 14-day free trial.