Close vs Copper: which CRM should you choose in 2026?

Close is a calling-first CRM from $9; Copper is the CRM for Google Workspace teams from $23. Pricing, quotes, calls, AI, email and messaging compared.

Published 6 October 2026. Prices and features from each vendor's own pages.

The short answer

ClosePaid from $9/seat

Choose it if your reps live on the phone and want a dialer built in.

CopperPaid from $23/seat

Choose it if your team works in Gmail and Google Calendar all day.

PromptLabPaid from $11.99/seat

Choose it if you sell products, and deals run on quotes, price lists, samples and orders.

Our pick for product teams

Close and Copper start from different places. Close is a calling-first CRM with the dialer, email and SMS built in. Copper is the CRM for Google Workspace teams, running inside Gmail and Calendar.

Below, the two are compared on price, where each works, calls and AI, quotes, and messaging. Every figure comes from the vendors' own pages; prices are per user a month, billed annually.

Close vs Copper at a glance

With PromptLab in the third column, so you can see where it fits.

Close vs Copper, with PromptLab: prices and features
Checked on 30 September 2026	Close	Copper	PromptLab
Pricing
Paid plans, a month	$9 – $139per seat	$23 – $99per seat	$11.99 – $99per seat
Number of plans	4	3	3
Free trial
Billing	Billed annually	Billed annually	Billed monthly
Import from CSV and Excel
Sales management
Deal pipelines	From$35/month
Quotes		Via marketplace
Sales orders
Sample tracking
Price lists
Meetings and calls
Meeting recording and transcripts
AI meeting summaries
AI follow-up email drafts		From$59/month
Meeting scheduler and call dialer		Via marketplace	From$23.99/month
AI and automation
CRM fields filled in from calls
Connect Claude or ChatGPT (MCP)
Workflow automation	From$99/month	From$59/month
API and webhooks		From$59/month	From$23.99/month
Conversations
Gmail and Outlook email sync
WhatsApp conversations		Via marketplace
Telegram conversations
Save LinkedIn profiles
Privacy and security
Single sign-on (SSO)	Google only	From$99/month	From$99/month

Pricing: $9 to $139 against $23 to $99

Close has four plans: Solo at $9, Essentials at $35, Growth at $99, and a top plan at $139. Copper has three plans from $23 to $99. Both offer a free trial.

Close has the lower entry, but its pipelines start on Essentials at $35, while Copper includes them from $23. Copper's $23 plan stops at 2,500 contacts, though. Further up, Copper's workflows start at $59 against $99 on Close, and its $99 top plan is $40 below Close's.

Inside Gmail against a calling tool

Copper lives in Gmail and Calendar. It adds prospects from LinkedIn without switching tabs, syncs Drive and Contacts on every plan, and tracks projects next to deals. Gmail is the only inbox it syncs, so a rep on Outlook gets no email history in it.

Close concentrates on the sales conversation, with calling, email and SMS in one place. Its AI teammate, Chloe, summarises calls and updates records on every plan.

Calls, meetings and AI

Close records calls, summarises them and fills in CRM fields on every plan, and has a dialer built in. Copper has no call recording, no meeting summaries and no CRM autofill, and a dialer only through its marketplace.

Copper drafts follow-up emails from $59; Close has no follow-up drafts. Close supports MCP, so Claude or ChatGPT can connect; Copper doesn't.

Quotes and orders

Neither is built for quoting. In Copper, quotes come from a marketplace app such as PandaDoc, so the paperwork lives in a second tool. Close has no quotes at all, and a quote goes out from a spreadsheet the CRM never sees.

Neither has sales orders, price lists or sample tracking.

Messaging, LinkedIn and sign-on

WhatsApp works with Close and reaches Copper only through marketplace apps. Neither supports Telegram.

Copper has LinkedIn prospecting included; Close has no built-in way to save profiles. For sign-in, Close offers Google only, while Copper's single sign-on starts at $99.

We make PromptLab, so here is why product teams pick it over both.

Why PromptLab is the better choice for teams that sell products

PromptLab is a CRM for B2B teams that sell products. On their entry plans, neither Close nor Copper includes quotes, sales orders, sample tracking, price lists, AI follow-up drafts and workflow automation. PromptLab has all of them on every plan, from $11.99 a user a month.

Quotes, samples and price lists in the CRM
We keep quotes, sample tracking, price lists and sales orders on the account and the deal, on every plan. When the buyer calls back, the quote and the sample are right there.
Close vs PromptLab, in full
Every inbox captured, not just Gmail
We capture email from Gmail, Outlook and any IMAP mailbox on every plan, and file each message on the right contact. A mixed team still gets one history per customer.
Copper vs PromptLab, in full
The follow-up email, drafted for you
After each meeting, we write the summary and draft the follow-up email from what was said, ready to review. Before the next one, we prepare a brief on the account.
Close vs PromptLab, in full

Try PromptLab free14-day free trial on Basic and Professional.

Which should you choose?

Choose Close if…

Your reps live on the phone and want a dialer built in.
You want call recording and summaries on every plan.
You want Claude or ChatGPT connected over MCP.

Choose Copper if…

Your team works in Gmail and Google Calendar all day.
You want pipelines and LinkedIn prospecting from $23.
You want follow-up drafts and workflows from $59.

Choose PromptLab if…

You sell products, and deals run on quotes, price lists, samples and orders.
You want every meeting recorded, summarised and written into the CRM on every plan.
Buyers answer on WhatsApp or Telegram as well as email.

Frequently asked questions

Is Copper cheaper than Close?

Not at the bottom: Close's Solo plan is $9 against Copper's $23. But Close's pipelines start at $35 and its workflows at $99, while Copper includes pipelines from $23 and workflows from $59. All prices are per user a month, billed annually.

Does Copper work with Outlook?

No. Copper is built around Gmail and Google Calendar, and Gmail is the only inbox it syncs. Close includes email sync on every plan.

Does Close or Copper record calls?

Close does, on every plan, and summarises them. Copper has no call recording or meeting summaries.

Do Close and Copper have quotes?

Copper gets quotes through a marketplace app. Close has no quotes, price lists or sales orders.

Is there an alternative to Close and Copper for teams that sell products?

PromptLab. It is a CRM for B2B teams that sell products, with quotes, price lists, sales orders and sample tracking, recorded and summarised meetings, and email, WhatsApp and Telegram in one inbox, on every plan from $11.99 a user a month with a 14-day free trial.